Frequently Asked Questions

Frequently asked questions

• Do you offer shipping outside of Canada?v

  Sorry, currently we do not offer shipping outside of Canada, but we may in the future.

• Do you offer refunds or exchanges? v

  Please see our Refunds Policy at this link: https://wizardsfyregames.ca/legal/refund

• Which location do you ship fromv

  Orders are shipped from Hamilton, Ontario, Canada

• How can I contact you for support?v

  Please don't hesitate to contact us if you have any questions by email at: [email protected]

• Where do you source your sealed products from?v

  We source our sealed products from authorized stores and sources only.

• Is the online store Canadian owned?v

  Yes, the store is 100% Canadian owned and operated.

• Do you have a retail location?v

  At present we are currently an online store only.